What are Customer Reward Points?
- Earn 5 points for every $1.00 you spend at Red Elephant Clothing! Points are good to apply towards discounts for future purchases. This is our way for us to say "Thank You" to our repeat customers.
- This equates to you earning 5% on each order as a discount on your next order!! (Every 100 points earned = $1.00 off your next purchase) So if you spend $100 in our store, you will get $5.00 off your next order! (And all orders over $99.00 also ship free.)
- You can redeem your points at a rate of 100 points being equal to $1.00.
How do I know how many points I have?
- Log into your account and then at the top of the page you can tap or hover your cursor over My Points.
- Here you should see in how many points you have.
- While on your Account Details page you can click on Rewards Points Log to see when you earned points and when you used points.
Do I have to create an account to collect points?
- Yes. In order for us to track how many points you earn and spend, we need for you to have an account.
- You also need to log into your account to be able to spend your points.
How do I use my points to pay or help pay for an order?
- Log into your account
- Add items to your cart
- Upon checkout, you will see a box "Points to use".
- Enter the amount of points you want to apply to this order
- Click "Apply"
- If you don't have enough points to pay for the entire order, the cart will prompt you for another payment method.
How do I know how many points I have earned per order?
- Log into your account an go to the "My Account" page
- Click on "My Points"
- The Rewards Points Log gives a quick summary. If you want more detail go to "Order History" and select which order you want to look up.
- There you will see the Points Earned for this Order and any Points Applied for a discount.
Can rewards points be combined with coupon codes for extra savings?
Yes! You are welcome to combine sale prices + rewards points earned + coupon codes + free shipping (on orders over $99.00) for ultimate savings!!
How can I earn extra rewards points?
VIP Members can earn bonus rewards points throughout the year with special offers. For more information on VIP access and to sign up click here: VIP MEMBER ACCESS
Additionally, you can earn rewards points by doing the following:
1. Become a VIP Member (earn 100 points)
2. Leave a review for your website purchase (earn 50 points)
3. Post about your item on Facebook or Instagram and tag us in your post (earn 25 points)
(We may miss your post so send us a screenshot of the post wih your order number to receive credit)
I ordered from you on Etsy, Ebay, GoImagine, or a different marketplace. Can you give me points for that order?
Sorry, only orders placed at RedElephantClothing.com are eligble to earn rewards. Place your next order here on the website and start earning rewards.
I'm missing rewards points. Can you fix it?
Please allow up to 24 hours for reward points to credit. If you still believe you are missing rewards points click here to submit a request of those points to be applied.